Closed job: Community Manager

Closed job: Community Manager

Profile

As a Community Manager, you’ll act as the face and voice of ENSO, being responsible for managing and handling communications with key Accounts and target groups in Social Media. You’ll be involved in various activities such as communications, PR, social media, events and content creation.

Job description

We are looking for a qualified Community manager to join our team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you. We are expecting you to be experienced in Social Media, PR, sales or promotional events.
You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Responsibilities

  • Set and implement communication campaigns for ENSO communities, to align with marketing strategies
  • Provide ideas for engaging text, image and video content for all social media and professional accounts
  • Respond to customers in a timely manner (comments and customer queries)
  • Monitor, track and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with the Marketing team to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Requirements

  • Proven work experience as a community manager or a similar role
  • Experience planning and leading community initiatives
  • Ability to identify and track relevant community KPIs
  • Excellent verbal communication & writing skills
  • Excellent interpersonal and presentations skills
  • Hands-on experience with social media management
  • Attention to detail, critical-thinker and problem-solver

Sounds interesting? Send us an email at contact@enso.services